Emotional Intelligence

The Emotional Intelligence course is designed for those who want to improve the quality of their interactions and how to regulate emotions to promote personal growth.

Course Outcomes

By the end of this course you will be able to:

• Gain a greater understanding of self
• Identify how different emotions affect behaviours
• Develop an understanding and response to the emotions of others
• Recognise practical tools and strategies to use in workplace communication

Course Content

• Action plan
• Emotion and Cognition
• Defining Emotional Intelligence
• Tests for Emotional Intelligence
• Domains of Emotional Intelligence
• How to respond to others’ emotions
• The concept of Emotional Intelligence
• How to manage and control your own emotions

Course Duration

1 Day